Operations Team Member_WBG Operations (Ops)-Customer Service Desk_Jaipur
Core
Process banking transactions (RTGS, NEFT, fund transfers, tax payments) and provide customer support at the branch/mid-office level.
Role type
Banking operations team member
Builds
Transaction processing and customer service support
Domain
Banking / Financial Services
Required skills
RTGS/NEFT transaction processing, fund transfers, tax payments, Excel proficiency, regulatory compliance, transaction record maintenance, queue monitoring, audit support
Preferred skills
Customer-centric approach, process improvement identification