Assistant Vice President, Team Lead, Treasures Relationship Manager, Consumer Banking Group
Core
Drive business performance and grow the Consumer Banking Group portfolio through efficient business management, powerful leadership, and team development for multiple customer categories.
Role type
Senior IC relationship manager (team lead)
Builds
CBG product portfolio (deposits, investments, insurance, mortgages, credit cards, personal loans)
Domain
Consumer banking / Retail banking
Required skills
Sales target achievement, relationship management, team leadership and coaching, customer experience management, risk and rigour management, business strategy definition, staff discipline management, training needs analysis, competitor analysis, regulatory compliance (KYC, AML), financial planning knowledge
Preferred skills
AMFI and/or IRDA certification, MBA in relevant field
Technologies
CBG product suite technology platforms, operational procedures
Responsibilities
Achieve monthly and annual sales targets; monitor progress weekly; build and develop high-performing teams; drive radical improvement in customer service; establish relationships with key clients; manage staff attendance and discipline; facilitate distribution of third-party investment products; ensure compliance with operations risk and rigour requirements
Seniority
Senior, hands-on IC