Investigation Specialist, Sales Abuse Pre Operations-VAR
Core
Investigate and eliminate online e-commerce risk related to sales abuse and payment fraud for Amazon's selling partners.
Role type
Sales abuse investigation specialist
Builds
Trust and safety outcomes for buyers, brands, vendors, and sellers
Domain
E-commerce payments and risk operations
Required skills
analytical problem-solving, authentication of customers and complex transactions, judgment in limited supervision, written and verbal communication, phone communication, customer service experience, payments or e-commerce experience
Preferred skills
none stated
Technologies
Microsoft Office
Responsibilities
Authenticate customers and complex transactions, communicate with management, risk analysts, engineers, associates, and third parties, contact customers by phone, work flexible schedules including weekends and holidays
Seniority
Entry-level to Junior, individual contributor