MIS - Co-ordinator_ARD RETAIL_0450_1461_1079796
Core
Manage CIC-related activities including rejection case identification, document verification, data correction, and stakeholder coordination to improve portfolio coverage.
Role type
MIS Co-ordinator (Credit Information Bureau)
Builds
Daily MIS and management reports on case status and outcomes
Domain
Banking / Credit Risk
Deliverable
dashboards & analysis
Required skills
CIC process knowledge, Excel, MIS reporting, data validation, root cause analysis, stakeholder coordination, compliance monitoring
Responsibilities
Scrutinize CIC rejection cases and identify root causes; Validate customer data, KYC details, PAN, mobile numbers, and address information; Coordinate with branches, vendors, and operations teams for document retrieval; Track document availability and prepare cases for re-submission; Maintain end-to-end case tracker and ensure timely closure; Monitor productivity, resolution rates, and aging buckets; Highlight process gaps and recommend corrective actions; Prepare daily MIS and management reports on case status and outcomes