Senior Banking Adviser - Nelson
Core
Senior Banking Adviser who guides customers through the end-to-end lending journey, building relationships in the local community and delivering exceptional customer experience in a branch setting.
Role type
Senior IC banking adviser (lending)
Builds
Home loans and investment products for local customers
Domain
Banking / Retail Lending
Deliverable
product features
Required skills
Lending expertise, regulatory knowledge, relationship building, negotiation, digital coaching, mentoring, ethical decision-making
Preferred skills
Community engagement, digital tool adoption
Technologies
Digital banking tools
Responsibilities
Guide customers through the lending journey from first home to investment, build relationships with local businesses and community groups, set the tone for customer experience in the branch, mentor colleagues and coach customers on digital tools.