IT Production engineer
Core
IT Production Engineer providing daily support for IT infrastructure and site-bound technology on production sites to ensure reliability, security, and operational continuity.
Role type
IT Production Engineer (OT/IT convergence)
Builds
Reliable IT and operational technology environments for production sites
Domain
Industrial production / IT Infrastructure / OT
Required skills
IT infrastructure support, network troubleshooting, server management, desktop support, application support, access control systems, badge readers, camera systems, telephony, security solutions, OT/IT convergence, incident management, root cause analysis, ITSM, change management, vendor coordination, international collaboration, priority management
Preferred skills
Experience with access control, badge management, physical security
Technologies
Network infrastructure, Servers, Desktops, Applications, Access control systems, Badge readers, Camera systems, Telephony, Security solutions
Responsibilities
Daily support and troubleshooting of IT infrastructure, networks, servers, desktops, and applications on production sites; Support site-bound systems including access control, badge readers, camera systems, telephony, and security solutions; Manage and monitor access rights and policies; Support technologies at the intersection of OT and IT; Analyze and resolve technical incidents; Coordinate technical interventions and vendor follow-up; Maintain continuity, security, and availability of the local IT environment; Document solutions and changes; Collaborate with international IT colleagues; Prioritize tasks from production, IT, and other stakeholders
Seniority
Mid-level, hands-on IC