Addetto/a Helpdesk IT – ROMA
Core
First point of reference for colleagues on all workstation issues, from hardware to software.
Role type
IT Helpdesk Technician
Builds
Workstations, PCs, laptops, and peripherals
Domain
IT Support / Hardware Repair
Required skills
Hardware assembly and repair, Windows client OS, Office applications, Problem diagnosis, Ticket documentation, User communication
Preferred skills
Linux/Windows Server, Networking basics, Remote assistance tools, Ticketing systems