Payments Operations Manager
Core
Execute and ensure compliance of a new Payments business (Medeor) for medical practices and pharmacies in New Zealand and Australia, managing deployment, supplier networks, and risk policies.
Role type
Senior IC payments operations manager
Builds
Point-of-Sale terminals and end-to-end payment solutions for healthcare providers
Domain
Healthcare + Payments
Required skills
Payments operations leadership, AML/CTF compliance, credit policy enforcement, SLA management, team management, risk mitigation, financial analysis, stakeholder management
Preferred skills
Experience in regulated transactional finance, growth business scaling, high-pressure program execution
Technologies
Excel, PowerPoint
Responsibilities
Execute payments budgets and deployment strategies, manage day-to-day process execution and policy adherence, lead governance steering committees for partner networks, ensure SLA adherence and escalate issues, onboard merchants meeting AML/CTF and Credit policies, review settlements for policy compliance, manage audit and assurance processes, identify and mitigate payment risks, lead a team of payments analysts, support GM in maintaining fit-for-purpose policies.
Seniority
Senior, hands-on IC
