Team Lead
Core
Provide hands-on leadership to frontline social workers delivering services to children, youth, and families grounded in Māori principles.
Role type
Senior IC team lead (social services)
Builds
High-quality, mana-enhancing services for tamariki, rangatahi, and whānau
Domain
Social services / Child welfare
Deliverable
client delivery
Required skills
Frontline leadership, Social Work degree, Kaupapa Māori approaches, Te Tiriti o Waitangi knowledge, Risk management, Service data analysis, Stakeholder engagement
Preferred skills
Coaching and development, Resilient leadership, Continuous improvement
Responsibilities
Provide day-to-day leadership, coaching, and support to frontline staff; Oversee service delivery and workload allocation; Maintain standards of practice, documentation, and safeguarding; Provide supervision and support professional development; Monitor team performance and KPIs; Identify and escalate risks and safeguarding concerns; Build relationships with families and community partners; Support recruitment and onboarding; Use service data for continuous improvement.