Pharma Telecaller
Core
Handle customer calls for an online pharmacy store, taking and confirming orders, and assisting with product queries and delivery updates.
Role type
customer support telecaller
Builds
online pharmacy orders and delivery services
Domain
retail pharmacy
Deliverable
product features
Required skills
tele calling, customer support, order management, product knowledge, basic computer skills, MS Excel
Responsibilities
Handle customer calls for the online store, take and confirm customer orders, assist customers with product-related queries and delivery updates, coordinate with store and delivery teams, maintain daily call and order reports, achieve assigned targets
