Wireless Networking MS Engineer (L3)
Core
Lead in providing exceptional managed services for clients by proactively identifying and resolving technical incidents, managing high-complexity tickets, and ensuring SLA conditions are met.
Role type
Senior IC wireless networking managed services engineer
Builds
Secure and operational enterprise WLAN and LAN infrastructure, disaster recovery functions, and automated network solutions
Domain
IT Services / Network Engineering / Wireless Networking
Required skills
Wireless network design and implementation, RF spectrum analysis, network security administration, routing protocols (OSPF, EIGRP, RIP), switching (VLANs, Access-lists), Cisco device management (WLC, APs, Firewalls), incident management, automation integration, threat modeling, network documentation
Preferred skills
Enterprise monitoring tools (LogicMonitor, Prometheus, Grafana), SD-WAN solutions, advanced wireless certifications (CCIE, CWNE), ITILv4, IPAM solutions
Technologies
Cisco, Aruba, Meraki, WLC, ISE, Ekahau, Hamina, ServiceNow, Xurrent, Fortinet, LogicMonitor, Prometheus, Grafana, NETSCOUT
Responsibilities
Proactively identify and resolve technical incidents to ensure SLA compliance, manage high-complexity tickets and conduct root cause analysis, provide onsite technical support and field engineering services, implement change management procedures and network standards, create knowledge articles and train junior team members, perform security audits, penetration testing, and forensics procedures, optimize work processes and drive automation opportunities
Seniority
Senior, hands-on IC
