Especialista en Confianza y Atención al Cliente Sueldo 15,000 Banca Digital
Core
Provide customer support and guidance on investment funds and retirement savings accounts via phone and digital channels.
Role type
Customer service specialist (financial services)
Builds
Customer support interactions for a digital banking platform
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Customer service, account balance inquiries, transaction validation, data updates, verbal communication
Preferred skills
Call center experience, problem-solving
Responsibilities
Provide information on investment funds and retirement savings, check account balances and transactions, advise on authorized partial withdrawals, resolve customer doubts, validate and update customer data
Seniority
Junior, entry-level