Conseiller en gestion sinistres IRD (F/H)
Core
Manage standard light property damage claims (IRD) for MACIF members, ensuring client satisfaction and adherence to insurance conventions.
Role type
Claims advisor (general insurance)
Builds
Claims processing workflows and client service interactions
Domain
Insurance / Property damage
Deliverable
client delivery
Required skills
Claims analysis, administrative processing, multi-channel communication, stakeholder coordination, needs assessment, process improvement
Responsibilities
Welcome and advise clients on their portfolio, open and process IRD claims, verify and analyze claim information, coordinate internal/external intervenants, identify complementary coverage needs, propose process improvements