Conseiller en gestion sinistres IRD (F/H)
Core
Manage standard light property damage claims (IRD) for MACIF members, ensuring satisfaction while protecting company interests.
Role type
Claims advisor (general insurance)
Builds
Claims processing workflows and member satisfaction
Domain
Insurance / Property damage
Deliverable
client delivery
Required skills
Claims analysis, administrative processing, multi-channel communication, stakeholder coordination, needs assessment, process improvement
Responsibilities
Welcome and advise clients on their portfolio; Open and process IRD material claims; Verify and analyze claim information; Coordinate internal/external intervenants; Identify complementary coverage needs; Propose improvements to claim handling efficiency.