Customer Care (vaste baan)
Core
First point of contact for clients regarding medical devices and care support products, handling complex questions, orders, registrations, complaints, and requests to ensure correct administrative processing.
Role type
Customer Care Agent
Builds
Positive client experiences and correct administrative handling of medical device orders and support requests
Domain
Healthcare / Medical Devices
Deliverable
client delivery
Required skills
Problem-solving, administrative processing, clear communication, empathy, client satisfaction focus
Preferred skills
None stated
Technologies
None stated
Responsibilities
Answering client questions, processing orders and registrations, handling complaints and requests, ensuring correct administrative handling
Seniority
Entry-level