Community Manager (Freelancer)
On-siteFreelance / independent contractor
Core
Hands-on social community manager managing comments and DMs across Instagram, TikTok, Facebook, and YouTube for consumer brands.
Role type
Senior IC community manager (social)
Builds
Engaged brand communities on social platforms
Domain
Consumer retail and spirits
Deliverable
product features
Required skills
Social media management, community engagement, inbox management, social listening, sentiment analysis, product request logging, AI tool usage
Preferred skills
Agency experience, X (Twitter) fluency, Excel logic
Technologies
Sprout Social, TalkWalker, AI tools
Responsibilities
Run daily inbox sweeps and reply to comments/DMs, proactively join conversations via search, log product requests and sentiment, spot trends for timely replies, follow brand response matrices and escalate issues
Seniority
Mid-level, hands-on IC