Shift Area Manager, Last Mile Operations
Core
Manage a delivery station in Toluca, MX, overseeing the last-mile delivery of Amazon orders to customers, focusing on safety, service quality, and productivity.
Role type
Senior IC operations manager (logistics/distribution)
Builds
Last-mile delivery operations for Amazon customers
Domain
Logistics / Supply Chain / Distribution
Required skills
Team leadership (20+ people), operational forecasting, Lean process improvement, safety program management, shift scheduling, physical labor (lifting up to 25kg, walking 5 miles daily), route management, data tracking
Preferred skills
Engineering, Operations, Business Administration background, experience in healthcare, hospitality, or manufacturing
Technologies
Lean tools, operational forecasting systems
Responsibilities
Review operational forecasts and determine productivity requirements, lead process improvement initiatives, support safety programs, assign job duties to process assistants and delivery service providers, track and monitor sorting operations and driver dispatch, adapt to sudden operational changes
Seniority
Senior, hands-on IC