Klantenservice Medewerker a.s.r. Zorgverzekering
Core
Providing customer service and administrative support to policyholders of a.s.r. health insurance, assisting with inquiries about benefits, invoices, and payment arrangements.
Role type
Customer service agent (health insurance)
Builds
Customer support interactions and administrative processing for a.s.r. health insurance policies
Domain
Insurance / Health care
Deliverable
client delivery
Required skills
Customer service, administrative processing, problem-solving, clear communication
Preferred skills
Empathy, patience, adaptability
Technologies
Internal information systems, email
Responsibilities
Answering customer questions regarding insurance benefits and coverage, processing invoices and payment arrangements, maintaining customer records, following up on customer issues
Seniority
Entry-level to Junior