Senior Operations Data Analyst
Core
Build Tableau dashboards and reports to help Professional Services leaders understand team and project performance, turning operational data into actionable insights.
Role type
Senior Operations Data Analyst
Builds
Tableau dashboards and operational reports for Professional Services teams
Domain
HR Technology / Professional Services
Deliverable
dashboards & analysis
Required skills
Tableau, SQL, operational data analysis, metric definition, data quality assessment, stakeholder communication
Preferred skills
Salesforce, Professional Services Automation (PSA), Jira, AI tools for workflow improvement
Technologies
Tableau, SQL, Salesforce, Jira
Responsibilities
Build and improve Tableau dashboards and reports; Query and analyze operational data using SQL; Define metrics and translate business questions into insights; Check data quality and investigate reporting gaps; Support reporting on resource utilization and project health; Present new metrics and reporting approaches to managers; Identify process inefficiencies and implement improvements; Own initiatives from start to finish; Support light administration of the project delivery platform; Explore AI tools to improve internal workflows.
