3P Seller Support, External Fulfillment - Easy Ship
Core
Monitor performance of external seller fulfillment sites, analyze operational data to identify root causes, and implement process improvements to ensure smooth operations for Amazon's External Fulfillment program.
Role type
Senior IC operations analyst (external fulfillment)
Builds
Operational efficiency and scalability for the Easy Ship program
Domain
E-commerce logistics and external seller operations
Required skills
Data analysis, root cause analysis, process improvement, stakeholder communication, project management, SQL, Excel
Preferred skills
None stated
Technologies
SQL, Excel
Responsibilities
Monitor performance of assigned external seller sites and propose improvements; Analyze data from various sources to identify relevant insights; Identify root causes of operational issues; Create and track operational metrics; Generate proposals for new automation methodologies; Coordinate with carriers and internal teams to optimize package collection; Train and direct seller operations to comply with standards.