Dutch-speaking Customer Support Agent in sunny Malaga, Spain
Core
Support customers with questions related to mobile services, internet, and home products via phone, resolving issues, and identifying upselling opportunities.
Role type
Customer Support Advisor
Builds
Customer experience and product adoption for mobile, broadband, and TV services
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
Native-level Dutch (C2), English (B1), phone support, troubleshooting, upselling, cross-selling, system learning
Preferred skills
Commercial mindset, positive attitude, solution-oriented approach
Technologies
Computer systems, CRM (implied)
Responsibilities
Providing customer support via phone, assisting with mobile/broadband/TV enquiries, troubleshooting issues, delivering professional service, identifying upselling opportunities, collaborating in an international team
Seniority
Individual Contributor
