Assistant Manager/Manager (Ops & Social Safeguards), Gambling Safeguards, RPG
Core
Administer social safeguards and preventive/rehabilitative programmes for problem gamblers and their families in Singapore.
Role type
Manager, Operations & Social Safeguards (Public Sector)
Builds
Social safeguards administration, case assessment reports, service delivery workflows, and standard operating procedures.
Domain
Social services / Public administration / Problem gambling prevention
Deliverable
client delivery
Required skills
Casework assessment, risk analysis, report writing, stakeholder interviewing, program motivation, workflow design, data analytics, statistical reporting
Preferred skills
Service planning, operations management, data analytics, trend analysis
Technologies
Microsoft Word, Excel, PowerPoint, IT systems for application submission
Responsibilities
Interview and assess risk levels of individuals to facilitate Committee decisions; Explain social safeguards to individuals and families; Prepare and present case reports; Guide users on IT system submissions; Make referrals to other agencies; Design service delivery workflows and SOPs
Seniority
Manager, hands-on IC