Consultor de Procesos MG Códoba MG Códoba
Core
Define, monitor, and ensure adherence to dealership processes while leading continuous improvement projects and coaching staff on quality culture.
Role type
Process Consultant (Automotive Dealership Operations)
Builds
Process adherence, continuous improvement initiatives, and operational quality standards for MG dealerships.
Domain
Automotive retail / Dealership operations
Required skills
Process definition and monitoring, Lean methodologies, Project management, Root cause analysis, KPI tracking, Internal auditing, Corrective and preventive action planning, Financial basics, Office proficiency
Preferred skills
Automotive industry experience, Change agent mindset, Direct and firm communication, Problem-solving orientation
Responsibilities
Define, monitor, and guarantee adherence to dealership processes; Lead continuous improvement projects with department managers; Monitor KPIs and generate reports based on CSS and exit surveys; Create preventive and corrective action plans to address deviations; Prepare, execute, and coordinate internal standard audits; Identify improvement areas and root causes of problems; Provide feedback to management and staff on process performance; Promote brand programs and essential processes; Capture operational observations in management tools; Motivate and engage all staff in the quality culture.
