CTL-Quick Commerce Last Mile, GSF Prime Now
Core
Lead channel team operations for retail store acquisition, management, and performance optimization within assigned territories.
Role type
Senior Channel Team Lead (Retail Operations)
Builds
Retail partner network growth and operational efficiency for last-mile delivery
Domain
Retail / Logistics / Quick Commerce
Required skills
Strategic account planning, Field operations management, Team leadership and coaching, Data-driven reporting, Stakeholder management, Performance metric analysis
Preferred skills
Sales background, Telecom experience, Advanced Excel proficiency
Technologies
Excel
Responsibilities
Identify and onboard new retail store accounts, Manage and grow channel partner business performance, Conduct field visits and provide on-site coaching, Drive team performance against volume and retention goals, Handle operational escalations and ensure timely delivery execution
Seniority
Senior, hands-on IC