Fulfillment Operations Analyst
Core
Deliver standardized, resilient, and continuously improving ANZ logistics operations through scalable LSP frameworks to enhance performance, efficiency, and service reliability.
Role type
Senior Fulfillment Operations Analyst
Builds
End-to-end logistics operations across NZ and AU for B2B and B2C channels
Domain
Logistics / Supply Chain
Required skills
Delivery performance management, KPI reporting, Transport optimization, Inbound logistics management, Freight cost control, Risk management, Issue resolution, Reverse logistics management, Continuous improvement leadership, Stakeholder collaboration
Preferred skills
Lean logistics expertise, Data analysis for trend identification, Root cause analysis
Technologies
KPI dashboards, LSP frameworks
Responsibilities
Own in-market delivery performance across B2B and B2C channels, Analyze Service Providers performance through KPI dashboards, Review and optimize local transportation networks, Ensure accurate and timely inbound inventory receipting, Validate inbound and outbound billing for cost control, Deliver strategic insights on LSP performance and cost trends, Analyse regional disruption risks and develop contingency playbooks, Lead resolution of inbound and outbound delivery enquiries, Oversee reverse logistics operations, Drive continuous improvement initiatives to reduce fulfilment costs