Operations Manager, Worldwide Operations
Core
Lead inbound or outbound operations at an Amazon Fulfillment Center to manage volume flows, fullness, and capacity planning for a global customer base.
Role type
Senior Operations Manager (Supply Chain/Fulfillment)
Builds
Fulfillment center operations (inbound/outbound) and delivery station workflows
Domain
E-commerce logistics and supply chain
Required skills
Capacity planning, Lean process improvement, data analysis, team leadership (3-7 managers, 100-300 associates), stakeholder management, safety compliance, productivity planning
Preferred skills
MBA or Master's degree, experience with hourly workforces of 50+, performance metrics analysis
Technologies
Lean tools, data analysis platforms
Responsibilities
Lead and develop a team of Area Managers and hourly associates; execute daily capacity planning; drive continuous improvement projects; manage business stakeholders (Retail/FBA); ensure safety program compliance; create and maintain quality control policies; evaluate performance objectives and metrics.
Seniority
Senior, hands-on IC with team leadership