UN/UNA CUSTOMER SERVICE – TEDESCO E FRANCESE C1 – 20%
Core
A part-time sales and customer service representative focused on active telephone sales, client acquisition, and retention within the automotive industry.
Role type
Sales and Customer Service Representative
Builds
Automotive products and services
Domain
Automotive industry
Deliverable
product features
Required skills
Active telephone sales, customer care, complaint management, client retention, commercial opportunity development, back office administration, order management
Preferred skills
Strong commercial attitude, proactive approach, communication, negotiation, organizational skills
Technologies
None stated
Responsibilities
Active telephone contact with clients and prospects, promoting and selling products and services, identifying and developing new commercial opportunities, managing customer requests and care, handling issues and complaints with follow-up, maintaining client relationships, managing commercial and administrative back office activities, entering and updating orders and commercial data
Seniority
Mid-level, experienced