Branch Manager - Upington
Core
Manage a retail branch to grow customer base and revenue by overseeing sales consultants and executing branch strategy.
Role type
Branch Manager (Retail Financial Services)
Builds
Retail branch operations and sales delivery for funeral insurance, savings, life cover, and personal accident plans.
Domain
Financial Services / Insurance / Retail Banking
Required skills
Sales tactics, stakeholder engagement, customer service, regulatory compliance, people management, business acumen, data analytics, project management, critical thinking.
Preferred skills
Sanlam insurance products knowledge, credit and lending experience.
Responsibilities
Develop and oversee execution of retail branch strategy; guide and standardize activities of Sales Consultants; lead service delivery culture; manage day-to-day branch operations; ensure compliance, quality, and risk management; manage operational people practices (performance, development, grievances); plan and report on sales and service activities; identify and engage with internal and external stakeholders.
Seniority
Mid-Senior, hands-on IC with leadership responsibilities