Software Engineer
Core
Building AI-first customer support tools for fintechs, healthtechs, and marketplaces, defining UI/UX, capabilities, and data models.
Role type
Senior IC software engineer (AI-native product development)
Builds
AI-driven customer support platforms that resolve tickets and empower support teams
Domain
Fintech, Healthtech, Marketplace, AI/ML
Deliverable
production ML models
Required skills
shipping code at top-tier orgs, startup experience, working with coding agents, engineering judgment, novel AI problem solving
Preferred skills
exposure to scaleups, career-defining opportunity mindset
Technologies
coding agents, Claude Code
Responsibilities
take ownership of hard problems from idea to production, work closely with coding agents as a core workflow, build tooling and feedback systems for coding agents, bring engineering judgment to ship output
Seniority
Senior, hands-on IC
