Practice Manager - Greencross Vets North Lakes
Core
Lead the daily operations and long-term success of a busy small animal veterinary clinic, ensuring exceptional client service and outstanding patient care.
Role type
Practice Manager (Veterinary Clinic)
Builds
Medical, surgical, and preventative healthcare services for dogs, cats, and pocket pets
Domain
Veterinary / Healthcare
Deliverable
client delivery
Required skills
veterinary industry experience, people leadership and coaching, team management, workflow and rostering management, business metrics monitoring, stock control and inventory management, clinic compliance management, operational efficiency improvement
Preferred skills
Certificate IV in Veterinary Nursing, hands-on nursing or reception support experience
Technologies
none stated
Responsibilities
Leading and supporting the nursing and reception teams, creating and maintaining a positive workplace culture, managing rostering and workflow, supporting recruitment and team development, monitoring clinic performance metrics, supporting client service excellence, managing stock control, ensuring clinic compliance, driving team engagement and professional development, providing hands-on nursing or reception support
Seniority
Mid-Senior, hands-on IC