Vendedor De Ecommerce
Core
Managing online sales and customer service across multiple e-commerce channels including Shopee, company website, WhatsApp, TikTok, and Google Ads.
Role type
E-commerce Sales Representative
Builds
Online sales transactions and customer relationships
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Experience with Shopee, website, WhatsApp, TikTok, and Google Ads; Knowledge of ERP and Ideris systems; Online sales experience; Experience with sales platforms and marketplaces
Preferred skills
Commercial profile; Organization; Results focus
Technologies
Shopee, WhatsApp, TikTok, Google Ads, ERP, Ideris
Responsibilities
Handle customer inquiries regarding products, prices, payment terms, deadlines, and availability; Create and follow up on commercial quotes and negotiations; Maintain updated product listings including prices, stock, photos, titles, and descriptions; Monitor competitor prices and offers on marketplaces; Track performance indicators such as revenue, sales volume, conversion, and average ticket value; Assist in resolving complaints, exchanges, and returns.