Floor Sales And Customer Liaison Manager
Core
Lead the sales floor of a retail group in the southern Drakensberg, driving performance and resolving service issues.
Role type
Junior management retail sales manager
Builds
Retail sales operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
retail sales, customer relationship management, retail operations, POS systems, verbal communication, written communication
Preferred skills
supervisory experience, competitor analysis, promotional campaign implementation
Responsibilities
Manage day-to-day operations of the retail sales floor, Drive sales performance against monthly and annual targets, Ensure the floor is well-presented and fully stocked, Act as first point of escalation for customer complaints, Follow up on quotations and orders, Monitor competitor activity and market trends, Implement promotional campaigns, Address conduct and performance issues