Hire Specialist
Core
Front-line hire operations specialist managing counter sales, equipment fleet management, and customer service for an equipment hire branch.
Role type
Hire Specialist (Counter Sales & Operations)
Builds
Equipment hire services for trade and walk-in clients
Domain
Equipment rental / Logistics
Required skills
Counter sales, customer service, equipment fleet management, contract processing, cash handling, problem-solving, MS Office, PPE compliance
Preferred skills
Sales certificate/diploma, tool/plant/equipment hire industry experience, technical/mechanical aptitude, point-of-sale/rental software proficiency
Technologies
Point-of-sale/rental software, MS Office
Responsibilities
Drive hire revenue targets and handle inquiries, build relationships with trade accounts, track equipment availability and inspect returns, process hire contracts and manage invoicing, mentor junior staff, maintain cash accuracy and follow up on invoices, adhere to health and safety protocols
Seniority
Junior to Mid-level, hands-on IC