Sachbearbeitung Energieverrechnung | Kundenservice
Core
Handling billing calculations, tariff adjustments, and customer data management for energy, heat, and water services.
Role type
Customer service specialist (billing & data administration)
Builds
Energy and utility billing processes for residential and commercial customers
Domain
Energy & Utilities
Required skills
Data mutation processing, contract management, meter reading verification, CRM system administration, MS Office proficiency
Preferred skills
Experience with innosolvenergy I-SE and Abacus ERP, additional language skills
Responsibilities
Process data mutations and tariff adjustments, handle move-in/move-out and contract changes, verify meter readings and validate customer data, maintain customer records in CRM, serve as primary contact for customer inquiries in person, written, and via phone
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