Hire Specialist
Core
Front-line hire operations specialist managing counter sales, customer service, and equipment fleet management for an equipment hire branch.
Role type
Hire Specialist (Sales & Operations)
Builds
Equipment hire services for trade and walk-in clients
Domain
Equipment rental / Logistics
Deliverable
product features
Required skills
Counter sales, customer service, equipment inspection, contract processing, cash handling, team mentorship, problem-solving
Preferred skills
Sales/diploma in business/logistics, tool/plant hire industry experience, technical/mechanical aptitude
Technologies
Point-of-sale/rental software, MS Office
Responsibilities
Drive hire revenue targets and cross-sell add-ons; assist clients with equipment selection; track equipment availability and inspect returns; process hire contracts and manage invoicing; mentor junior counter staff; maintain cash-up accuracy and follow up on outstanding invoices.
Seniority
Individual Contributor, mid-level