IT Infrastructure Engineer mit Schwerpunkt KI oder Automatisierung (m/w/d)
Core
2nd-Level IT Support Engineer integrating generative AI, agents, and automation to solve complex workplace and Microsoft 365 issues for onsite IT.
Role type
Senior IC IT Infrastructure Engineer (AI/Automation)
Builds
Reusable AI prompts, AI agents, automated workflows, and Power BI dashboards for operational IT processes.
Domain
Enterprise IT Infrastructure, Generative AI, Microsoft 365
Required skills
2nd-Level IT support, network technologies (LAN/WAN/WLAN/VPN/DNS/Firewall), generative AI and agent systems, workflow automation (Low-Code/Scripting), Power BI, prompt engineering, governance and documentation
Preferred skills
Experience with Microsoft Copilot Studio, experience with other AI/automation platforms, ability to translate business requirements into technical solutions
Technologies
Microsoft Copilot, Copilot Studio, Power BI, Low-Code platforms, Scripting languages
Responsibilities
Analyze and resolve complex Workplace, Microsoft 365, application, and network issues; Identify recurring problems and develop automated solutions; Design use cases for generative AI and develop reusable prompts; Develop and improve AI agents for knowledge and support applications; Automate recurring processes; Create Power BI evaluations for operational questions; Document solutions and enable team adoption
Seniority
Mid-Senior, hands-on IC
