Turkish Speaking Player Support for Supercell Games - Work In Sofia, Bulgaria
Core
Provide high-quality, real-time support to the Turkish-speaking player community across Supercell's diverse gaming portfolio, investigating technical issues and resolving account queries.
Role type
Player Support Specialist
Builds
Player experience for Supercell's mobile gaming portfolio
Domain
Gaming & Esports, Mobile Gaming
Deliverable
client delivery
Required skills
Turkish (native or fluent), English (proficient), problem-solving, interpersonal skills, game mechanics knowledge
Preferred skills
Passion for Gaming & Esports, familiarity with mobile gaming platforms
Responsibilities
Provide real-time support to Turkish-speaking players, investigate and resolve complex technical issues and account queries, escalate bugs and feature requests to development teams, maintain understanding of game mechanics and community trends, collect and analyze player feedback, participate in team briefings and training sessions
Seniority
Individual Contributor