Room Service Ordertaker
Core
Taking room service orders, processing payments, and delivering food and beverage items to guests while maintaining brand standards.
Role type
Frontline Food and Beverage service staff
Builds
In-room dining experiences for hotel guests
Domain
Hospitality / Food and Beverage
Deliverable
product features
Required skills
Micros System proficiency, menu knowledge, payment processing, guest service, up-selling, inventory management
Preferred skills
Team collaboration, adaptability, professional grooming
Responsibilities
Take orders and compute bills, accept payments, maintain par stocks of equipment and supplies, deliver food and beverage items to guests, recommend menu combinations and up-sell alternatives, ensure brand standards are met, interact positively with guests and internal departments.
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