Investigator | Kaitūhura
Core
Investigate complaints regarding breaches of the Code of Health and Disability Services Consumers' Rights to determine if breaches occurred and recommend service improvements.
Role type
Senior IC investigator (health and disability sector)
Builds
Investigation reports and recommendations for systemic improvements in healthcare services
Domain
Health and disability services / Regulatory compliance
Deliverable
client delivery
Required skills
complex issue identification, evidential analysis, caseload management, written communication, oral communication, stakeholder engagement, deadline management, initiative
Preferred skills
health or disability sector experience, law or health tertiary qualification, awareness of systemic barriers for disabled people, cultural sensitivity
Technologies
N/A
Responsibilities
Manage multiple investigations effectively, identify areas for service improvement, communicate complex information clearly to diverse community groups, produce high-quality work meeting deadlines
Seniority
Mid-to-Senior, hands-on IC
