Recepcjonistka / Recepcjonista
Core
Front-desk receptionist handling customer service, sales, and administrative tasks for a sports or recreational facility.
Role type
Front-desk receptionist
Builds
Customer service interactions, sales transactions, and facility booking management
Domain
Sports and recreation industry
Deliverable
product features
Required skills
Customer service, cash handling, payment terminal operation, MS Word, MS Excel, office equipment operation, English (communicative)
Preferred skills
Experience in sports or recreation industry
Responsibilities
Greeting and assisting customers via in-person, phone, and electronic channels; managing service sales, reservations, and registrations; operating cash registers and payment terminals; maintaining sales records and preparing cash reconciliations; issuing invoices and generating reports; organizing booking schedules for facilities; managing membership cards; monitoring client compliance and reporting issues; maintaining reception area aesthetics and order.
