Operations Executive - Warehouse & Logistics
Core
Bridge customer communication and warehouse execution by resolving order queries on calls and managing daily WMS transactions.
Role type
Operations Executive (Customer Calling & WMS)
Builds
Order fulfillment and inventory tracking for e-commerce
Domain
E-commerce / Logistics
Required skills
Customer calling, WMS usage, warehouse operations (inward/outward/put-away/picking), record accuracy, internal coordination, daily reporting
Preferred skills
Vinculum WMS familiarity, MS Excel, e-commerce/logistics experience
Responsibilities
Make and receive calls for order status updates and queries; Perform day-to-day WMS transactions (allocation, stock updates, dispatch); Support basic warehouse operations (tracking, put-away, picking); Flag and escalate WMS discrepancies; Liaise between customer support and warehouse teams; Maintain daily trackers for calls and WMS tasks