Senior Technical Consultant
Core
Partner with internal and external stakeholders to craft and implement solutions for Salesforce customers in Brazil, acting as a trusted advisor and SME.
Role type
Senior Technical Consultant (Customer Success)
Builds
End-to-end system architecture solutions and customer engagement management for Salesforce platform.
Domain
SaaS / Customer Success / Salesforce Ecosystem
Deliverable
client delivery
Required skills
System architecture, customer engagement management, technical consulting, solution design, project leadership, business requirement translation, technical workshops, code reviews, solution optimization.
Preferred skills
Salesforce Platform experience, application development, Agile project methodology.
Technologies
Salesforce Industries Platform Cloud, cloud platforms, integration tools.
Responsibilities
Work with customer account teams to ensure platform success; guide implementation projects aligning with product roadmap; deliver billable technical consulting services including workshops, design/code reviews, and training; assess business and technology requirements to translate into technical solutions; lead planning and organization within customer and partner project teams.
Seniority
Senior, hands-on IC
