Software Support Engineer
Core
Support users of technical software for automated machines by resolving issues, providing remote assistance, and offering training.
Role type
Software Support Engineer
Builds
Technical software for automated machines
Domain
Automation and machine building
Deliverable
client delivery
Required skills
CAD software, CAM software, problem-solving, remote support, training delivery, documentation creation, C# (nice to have)
Preferred skills
Experience with CAM in a machine environment, knowledge of C#
Responsibilities
Act as the first point of contact for users, investigate and resolve malfunctions, provide remote support via screen sharing, explain optimal software usage, prepare and deliver training sessions, build user documentation, share recurring issues and improvement proposals with the team.
Sourced via adzuna · Listed on CareerPlan, which tracks 854,000+ jobs from 20+ sources.