Care Manager
Core
Phone-based Care Manager supporting preventive health initiatives by calling patients, explaining vaccination options, and coordinating care delivery.
Role type
Patient-facing care coordinator (preventive health)
Builds
Preventive health care pathways and patient engagement for partner clinics
Domain
Healthcare / Preventive Medicine / Vaccination
Deliverable
client delivery
Required skills
Patient communication, medical terminology translation, empathy, care coordination, CRM usage, guideline adherence
Preferred skills
Regional language proficiency (Kannada)
Responsibilities
Call patients to understand preventive health concerns, answer vaccine-related queries using approved scripts, translate medical info into patient-friendly language, coordinate medicine and vaccine delivery, collaborate with clinic teams, document patient interactions, stay updated on vaccination protocols
