CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
Core
Handle inbound and outbound customer contacts, troubleshoot basic technical issues, and resolve support inquiries for commercial and public sector clients.
Role type
Customer Service Representative (Inbound/Outbound)
Builds
Customer support interactions and issue resolution for BPO clients
Domain
Business Process Outsourcing (BPO) / Contact Center
Deliverable
client delivery
Required skills
Data entry, English fluency, Microsoft Office Suite, conflict resolution, problem solving, multi-tasking, script adherence, system utilization, claims processing, time management
Preferred skills
1 year experience in customer service, technical support, inside sales, or back-office
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