French Speaking Player Support Specialist - Work In Sofia, Bulgaria
Core
Provide high-quality technical and account support to a global community of gamers via email, chat, and voice channels.
Role type
French-speaking player support specialist
Builds
Player support workflows for gaming & esports titles
Domain
Gaming & Esports
Deliverable
client delivery
Required skills
French (native or fluent), problem-solving, attention to detail, account management, technical troubleshooting
Responsibilities
Provide technical and account support via email, chat, and voice; troubleshoot complex player inquiries; escalate technical bugs to development teams; manage player accounts with focus on security and fair-play; communicate empathetically and timely; collaborate to enhance knowledge bases.
Seniority
Individual Contributor
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