SCS - Regional Manager - West
Core
Directs operations of UPS SCS (India) Pvt Ltd for the West Region, managing budgets, customer service, business development, and quality compliance.
Role type
Regional Manager
Builds
SCS logistics and supply chain services for enterprise customers in India
Domain
Logistics / Supply Chain
Required skills
Operations management, Budget management, Customer relationship management, Business development, Regulatory compliance, Team leadership, Data analytics, Safety management, Performance management, Strategic planning
Preferred skills
Experience in logistics operations, Knowledge of hazardous materials handling, Strong negotiation skills
Technologies
None explicitly stated
Responsibilities
Interact with sales groups to secure new accounts and grow existing ones; oversee quotation processes and corporate bid responses; define and execute customer satisfaction initiatives; review daily service performance metrics and delivery commitments; develop business analytics to identify inefficiencies; ensure compliance with governmental regulations; manage facility safety programs and conduct safety audits; manage resources, people processes, and direct reports including performance evaluations and career development.
Seniority
Senior, hands-on IC