Customer Service Executive (Supply Chain)
Core
End-to-end management of procurement, inventory control, logistics shipping, and distribution processes while serving as the primary point of contact for customer orders and deliveries.
Role type
Supply Chain Operations Executive
Builds
Procurement workflows, inventory levels, and timely delivery schedules for customers
Domain
Manufacturing / Supply Chain / Logistics
Required skills
Procurement management, Inventory control, Logistics coordination, Purchase order processing, Shipping documentation, L/C handling, SAP system management, Stakeholder liaison
Preferred skills
Manufacturing sector experience, Multi-priority management, High-pressure decision making
Technologies
SAP
Responsibilities
Manage planning and forecasting activities, Coordinate procurement with suppliers and sales team, Process and manage purchase orders and customer orders, Arrange logistics for import/export/local deliveries, Review and prepare shipping documents (G.R., D.O., Packing List, Invoices, Contracts), Handle L/C checking and amendments, Maintain accuracy of SAP system information
Seniority
Junior, hands-on IC
