Asesores de Atención Telefónica y Digital a Proveedores Sueldo base Desarrollo Profesional
Core
Provide advisory, follow-up, and support to national and foreign suppliers during their onboarding process into the supplier registry.
Role type
Supplier Onboarding Specialist
Builds
Supplier registry onboarding processes
Domain
Financial services / Public sector procurement
Deliverable
client delivery
Required skills
Supplier registration processes, administrative follow-up, incident management, multi-tasking, digital platform navigation, Microsoft Office/Excel
Preferred skills
Experience with Arriba, Ditto 4.0, Legit, or ekcomercio platforms
Responsibilities
Answer calls and emails from suppliers interested in joining the registry, guide suppliers through questionnaire completion on institutional platforms, make outbound calls to follow up on pending processes, identify and resolve issues delaying onboarding, track cases to conclusion or escalation, manage multiple requests simultaneously while maintaining clear communication, ensure compliance with established requirements.
Seniority
Junior to Mid-level, hands-on IC