Cobranza Preventiva Negociación de Pagos
Core
Contact customers with overdue payments to negotiate payment plans and help them regularize their financial situation.
Role type
Preventive collections agent
Builds
Payment recovery for telecom and financial services
Domain
Telecom and Fintech
Deliverable
client delivery
Required skills
Empathic communication, professional negotiation, record keeping, basic computer skills
Preferred skills
Experience in call center, fintech, banking, credit, or credit cards
Responsibilities
Contact customers with pending payments, negotiate payment agreements and alternatives, follow up on assigned portfolio, provide payment reminders
Seniority
Entry-level to Junior
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